Detailed below is a list of the Frequently Asked Questions (FAQ’s) regarding The Kitman. We hope that we have covered everything but feel free to contact us if you have any further enquiries and we will be happy to help.
1. Do you send abroad?
Yes we are happy to ship your shirt Worldwide. (Recorded Postage Required)
2. What are your postage costs?
Standard 1st Class – FREE
Royal Mail Signed For – £4.28
Europe & Rest Of World
Recorded Signed For Delivery £6.99
International Tracked & Signed For £12.99 (Please Contact Us If You Require This Shipping Method)
3. Is there combined postage if I buy more than 1 shirt?
We are more than happy to combine postage, please contact us so we can give you a quote on postage for multiple shirts.
4. How long is it before my order gets dispatched?
We aim to dispatch the day after payment is received.
Standard UK Post should arrive between 3-5 Days
Special UK Delivery 1-2 Days
Europe 2-7 Days
Worldwide 5-10 Days
5. How can I pay?
We accept all major credit/debit cards and Paypal. If you have any problem with these contact us so we can arrange another form of payment.
6. Is my payment safe and secure?
Payments are covered by Paypal’s secure payment service.
7. Are your shirts genuine and what condition are they in?
All of our shirts are 100% genuine. The majority have been previously worn before but have been quality controlled before adding to the site. Any defects or pulls or fading will be listed in the description. All shirts are washed and laundered before sending. We advertise the shirts in a condition we would be happy to receive ourselves.
8. Can I return my shirt if I am not happy with it?
We are very proud of our shirt collection and all due care is made in the descriptions and packaging, however if you are unhappy with the shirt it can be returned within 7 days for an exchange or refund.
9. Can I return a shirt if it is the wrong size?
We will accept a return if the shirt is the wrong size but only an exchange will be offered. We provide the label details and a pit to pit measurement on all shirts so please read the description and measurements carefully.